Privacy Policy

1. Introduction

Thinkra COG ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational services.

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly:

• Personal identification information (name, email address, phone number)
• Educational background and career goals
• Payment information (processed securely through third-party payment providers)
• Communications and correspondence with our staff
• Course enrollment and completion records
• Feedback and survey responses

Information Collected Automatically:

• Browser type and operating system
• IP address and device information
• Pages visited and time spent on our website
• Referral source and navigation patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our educational services and courses
• To process course enrollments and manage student accounts
• To communicate with you about courses, updates, and support
• To send promotional materials and newsletters (with your consent)
• To respond to inquiries and customer support requests
• To prevent fraud and maintain website security
• To comply with legal obligations and regulations
• To analyze website usage and improve user experience

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in course delivery, payment processing, and customer support
• Legal Compliance: When required by law or in response to legal requests
• Business Partners: With career services partners and employers (only with your consent)
• Safety and Protection: To protect the rights and safety of our users and company

5. Data Security

We implement comprehensive security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure password storage and authentication protocols
• Regular security audits and assessments
• Access restrictions to sensitive information
• Employee training on data protection

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Track website usage statistics
• Provide personalized content
• Enable security features

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover we have collected such information, we will delete it immediately.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your information
• Right to opt-out of marketing communications
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us at privacy@thinkra-cog.com.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Student records are retained in accordance with educational regulations. You may request deletion of your data, subject to legal and business requirements.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by updating the "Last Updated" date and posting the revised policy on our website. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@thinkra-cog.com
• Phone: +54 (11) 2345-6789
• Address: Thinkra COG, Avenida Corrientes 123, Buenos Aires, Argentina

Disclaimer: This website is for informational purposes only. No courses, materials, or certifications are sold online through this platform.